Before you send: fully close and reopen the app, then check the App Store or Play Store for an update. That fixes most playback and missing-program issues on the spot.
Tell me what you're working with and I'll point you at the right program. The more you fill in below, the more specific I can be.
Anything that is not the app and not a training question. Add your order number if there is one and it gets answered faster.
Find your accountEither one is enough. Whichever you have to hand is fine — it just saves me writing back to ask.
About your trainingTwelve quick questions. Every one of them changes which program I point you at, so none of it is filler.
I reply within one business day, Monday to Friday.