What can I help with?
App or account issue Login, missing program, playback, billing
Help me choose a program Goals, schedule, where to start
Something else Orders, gear, refunds, collabs
Before you send: fully close and reopen the app, then check the App Store or Play Store for an update. That fixes most playback and missing-program issues on the spot.
Tell me what you're working with and I'll point you at the right program. The more you fill in below, the more specific I can be.
Anything that is not the app and not a training question. Add your order number if there is one and it gets answered faster.
Find your account Either one is enough. Whichever you have to hand is fine — it just saves me writing back to ask.
* What is happening
Choose one Cannot log in Program is missing from my app Videos will not play App crashes or freezes Bought the wrong thing Billing or refund Something else
* Which program
Choose one The 3-1-1 Method The 3-1-1 PCOS Method Glute Growth Guide Minimal Fit Method Busy + Building Slim Thick Method Transfor-Mom A challenge round All-access app subscription Not sure
* Device
Choose one iPhone iPad Android phone Android tablet Web browser
* Already tried
Choose one Closed and reopened the app Updated the app Logged out and back in Reinstalled the app Nothing yet
* What happens, step by step
About your training Twelve quick questions. Every one of them changes which program I point you at, so none of it is filler.
* Main goal
Choose one Grow my glutes Lose fat Lose fat and build muscle at once Build strength Tone up without adding size Get back into training after a break
* Life stage or condition
Choose one None of these PCOS Postpartum under 12 months Postpartum over 12 months Perimenopause or menopause Pregnant Working around an injury
* Training experience
Choose one Complete beginner Trained before but stopped Training on and off Lifting consistently for 6 months plus Advanced
* Days a week I can train
Choose one 1-2 days 3 days 4 days 5 days 6 or more days
* Time I have per session
Choose one Under 30 minutes 30-45 minutes 45-60 minutes Over an hour
* Where I train
Choose one At home only At the gym Both At home for now - gym later
* Equipment I have
Choose one Full gym access Dumbbells and bands Dumbbells only Bands only Nothing yet
* Programs I have already tried
Choose one None yet The 3-1-1 Method The 3-1-1 PCOS Method Glute Growth Guide Minimal Fit Method Busy + Building Slim Thick Method Transfor-Mom A challenge round All-access app subscription Not sure
* What usually goes wrong
Choose one I lose motivation after a couple of weeks I do not know what to do in the gym The food side falls apart Life gets busy and I stop I train but see no change I get injured or sore Nothing - I am starting fresh
* Timeline
Choose one No deadline - building a habit Next 8 weeks Next 3 months Event or holiday coming up
* One program or everything
Choose one One program I own forever Everything on the app monthly Whichever you recommend
* What is this about
Choose one Order or delivery Refund or return Gear and bands Meal plan question Collaboration or press Wholesale Something else
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